Surgery Phones Thur 4 April
Our phones are now working normally.
Self-Care information for Patients
NHS England has recommended that medicines for minor ailments such as colds, hay fever and mild dry skin should no longer be routinely prescribed. Please purchase these in future, with advice from a pharmacy if needed. More info is available at www.nhs.uk/OTCmedicines
MORE BOOKABLE APPOINTMENTS ARE NOW AVAILABLE WHEN WE ARE CLOSED
6:30pm-9:30pm weekdays, 9:00am-5:00pm weekends
There are now more bookable GP appointments in Northampton, making it easier for you to get an appointment at a time that suits you including evenings, weekends and Bank Holidays.
The Northampton GP Extended Access Service is an extension of our usual GP practice, it is not a walk-in-service, you need to make an appointment through our Reception.
The service is located on the ground floor of Highfield Clinical Care Centre, Cliftonville Rd., Northampton NN1 5BD.
For more information please visit: www.northantsgpalliance.com/services-we-offer/gpea
FAIR PROCESSING NOTICE FOR PATIENTS
Your Information, Your Rights
Our Fair Processing Notice explains why we collect information about you and how that information may be used to deliver your direct care and manage the local health and social care system.
The notice reflects:
- What information we collect about you
- How and why we use that information
- How we retain your information and keep it secure
- Who we share your information with and why we do thisThe notice also explains your rights in relation to consent to use your information, the right to control who can see your data and how to seek advice and support if you feel that your information has not been used appropriately. A full copy of the Fair Processing Notice is available from Reception or via our website: www.kers.org.uk
FIRST for well-being
We now have a Well Being Advisor in surgery on Friday mornings. They can help with:
Weight Management - Smoking - Emotional Wellbeing - Alcohol - Financial Support - Housing Support - Social Inclusion - Employment and Adult Learning
Please ask at Reception for further information and to book an appointment.
Does your GP know you look after someone?
If you help a family member or friend because of their physical, mental ill health, frailty, disability or substance misuse…….then you are a carer!
For more details please ask at Reception.
Did you know you can now order repeat medication on-line with the practice. You are now able to order your repeat medication on-line, direct to the practice over an encrypted, secure link. There is still a need to allow a maximum of 48 hours before you collect the prescription from the surgery or you could save time by nominating a pharmacy to receive electronically. There is still a need to allow a week for ordering your prescription and for it to be ready to collect from your chosen pharmacy. For more details please ask at Reception about this service and for registration.
Are you a Veteran of the Armed Forces?
Please let our Reception team know.