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Noticeboard

Surgery Closed for PLT

The surgery will be closed for PLT on Wednesday 10th October 12.30pm onwards. Surgery will open as usual at 8am on Thursday 11th October.

If you require urgent care, please call 111.

 

Flu clinics are now open for eligible patients.  Please speak to our Receptionists to book an appointment.

Stay well This Winter

We will be open for Flu Clinics from 07.45 until 11.00

on the following Saturdays:

  • Saturday 06th October
  • Saturday 13th October
  • Saturday 20th October
  • Saturday 27th October

FAIR PROCESSING NOTICE FOR PATIENTS

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Your Information, Your Rights

 

Our Fair Processing Notice explains why we collect information about you and how that information may be used to deliver your direct care and manage the local health and social care system.  

 

The notice reflects:

 

  • What information we collect about you
  • How and why we use that information
  • How we retain your information and keep it secure
  • Who we share your information with and why we do thisThe notice also explains your rights in relation to consent to use your information, the right to control who can see your data and how to seek advice and support if you feel that your information has not been used appropriately. A full copy of the Fair Processing Notice is available from Reception or via our website: www.kers.org.uk

                                                    FIRST for well-being

We now have a Well Being Advisor in surgery on Friday mornings.  They can help with:

Weight Management - Smoking - Emotional Wellbeing - Alcohol - Financial Support - Housing Support - Social Inclusion - Employment and Adult Learning

Please ask at Reception for further information and to book an appointment.

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Does your GP know you look after someone?

If you help a family member or friend because of their physical, mental ill health, frailty, disability or substance misuse…….then you are a carer!

For more details please ask at Reception.

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TabletDid you know you can now order repeat medication on-line with the practice.  You are now able to order your repeat medication on-line, direct to the practice over an encrypted, secure link.  There is still a need to allow a maximum of 48 hours before you collect the prescription from the surgery or you could save time by nominating a pharmacy to receive electronically. There is still a need to allow a week for ordering your prescription and for it to be ready to collect from your chosen pharmacy.  For more details please ask at Reception about this service and for registration.

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Are you a Veteran of the Armed Forces?

Please let our Reception team know.

Appointments

The Practice runs an appointment system, based mainly on 10 minute appointments.

In accordance with our quality contract with the NHS, appointments are split with approximately 20% pre-bookable four weeks in advance, 30% available one week in advance, with the remainder for booking on the day, though these are normally allocated after a telephone consultation.

We may need to ask you personal questions regarding your illness in order for us to determine which member of the Healthcare Team is best qualified to see you.

We do try to see you on time. If you are kept waiting please be patient. The clinician may be dealing with an emergency or complicated problem.

Please arrive promptly for your appointment. If you are late we may ask you to re-book you for another time/day.

If you cannot keep your appointment please let us know in good time.


calendarTELEPHONE APPOINTMENTS

The doctors welcome consultations by telephone.  Please state ‘phone call’ and your contact number when booking the appointment. Doctors will try calling you twice, but will not leave a message on an anwerphone for confidentiality reasons. In some circumstances it may be appropriate for you to speak to one of our Practice Nurses.

ONLINE APPOINTMENTS

Click below to book your appointment or to order your repeat medication

 PLEASE CHECK YOUR MEDICATION REVIEW DATE

IF YOU BOOK INTO THE WRONG CLINIC - WE MAY NOT BE ABLE TO HELP YOU

 

  Click Here to book/cancel your appointment or order medication online

Available 24/7

 
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