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Noticeboard

Surgery Closed for PLT

The surgery will be closed for PLT on Wednesday 10th October 12.30pm onwards. Surgery will open as usual at 8am on Thursday 11th October.

If you require urgent care, please call 111.

 

Flu clinics are now open for eligible patients.  Please speak to our Receptionists to book an appointment.

Stay well This Winter

We will be open for Flu Clinics from 07.45 until 11.00

on the following Saturdays:

  • Saturday 06th October
  • Saturday 13th October
  • Saturday 20th October
  • Saturday 27th October

FAIR PROCESSING NOTICE FOR PATIENTS

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Your Information, Your Rights

 

Our Fair Processing Notice explains why we collect information about you and how that information may be used to deliver your direct care and manage the local health and social care system.  

 

The notice reflects:

 

  • What information we collect about you
  • How and why we use that information
  • How we retain your information and keep it secure
  • Who we share your information with and why we do thisThe notice also explains your rights in relation to consent to use your information, the right to control who can see your data and how to seek advice and support if you feel that your information has not been used appropriately. A full copy of the Fair Processing Notice is available from Reception or via our website: www.kers.org.uk

                                                    FIRST for well-being

We now have a Well Being Advisor in surgery on Friday mornings.  They can help with:

Weight Management - Smoking - Emotional Wellbeing - Alcohol - Financial Support - Housing Support - Social Inclusion - Employment and Adult Learning

Please ask at Reception for further information and to book an appointment.

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Does your GP know you look after someone?

If you help a family member or friend because of their physical, mental ill health, frailty, disability or substance misuse…….then you are a carer!

For more details please ask at Reception.

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TabletDid you know you can now order repeat medication on-line with the practice.  You are now able to order your repeat medication on-line, direct to the practice over an encrypted, secure link.  There is still a need to allow a maximum of 48 hours before you collect the prescription from the surgery or you could save time by nominating a pharmacy to receive electronically. There is still a need to allow a week for ordering your prescription and for it to be ready to collect from your chosen pharmacy.  For more details please ask at Reception about this service and for registration.

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Are you a Veteran of the Armed Forces?

Please let our Reception team know.

Repeat Prescriptions

pillsIntroduction:
Your doctor will inform you if your medication can be obtained through the repeat prescription process.  Any requests to receptionists for items that are not detailed on your personal repeat medication list will not be issued without you speaking a Duty Nurse or doctor first.
Please note that we review the care of all our patients who receive their medication by repeat prescription at least annually.  This is not only good clinical practice but is a requirement under our contract with the NHS.  As routine we set that date for annual review to the month of your birthday to make it easier to remember!

1. Order on-line with the practice

You are now able to order your repeat medication on-line, direct to the practice over an encrypted, secure link.  There is still a need to allow a week for ordering your prescription and for it to be ready to collect from your chosen pharmacy.  For collection from the surgery please allow maximum of 48 hours before you collect the prescription.  Please ask at Reception for details about this service and for registration.

  pill Click Here to order your repeat prescription online

 Please Note:

The layout of the screens for ordering prescriptions via the online system have changed.

Please note these instructions:

Login as normal to the home page

Click "Medication" (medication options are displayed)

Click "Medication" (NOT "Prescription Requests")

Tick boxes of all medications required

Click "Request Medication" (a summary screen is shown)

Click "Request Medication" again.

Your order is complete.

 

2. Order by fax, email or place within the box between the entrance doors

Use the paper re-order slip printed on the right hand side of your repeat prescription.  Just tick the items you need and either post or fax (01604 603227) it to the surgery or put it in the box at our entrance.  (If you enclose an s.a.e. the prescription will be posted to you).


Please note that we do not accept repeat prescription requests when speaking to a Receptionist. This is open to error and considered to be a high clinical risk.  Please allow up to 48 hours before collecting your prescription.

There will be a Review Date printed at the bottom of the re-order slip.  Our staff are not authorised to issue repeat medication once that date has passed, so as it approaches please make an appointment for review.  If you are housebound, then please ask the receptionist to arrange for your doctor or District Nurse to visit you for this review consultation.

 

 
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