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                                        CORONAVIRUS


CORONAVIRUS-ADVICE TO PATIENTS




NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do. www.nhs.uk/conditions/coronavirus-covid-19



Do not go to a GP surgery, pharmacy or hospital.  Go to  www.111.nhs.uk


 or ring 111 if you need to speak to someone.




NGH NHS Trust opening times for Blood taking unit and Paediatrics


 



From Tuesday the 31st of March there are changes to the Blood Taking Unit at NGH. In order to keep patients safe at this time we are redirecting parts of this service to The Three Shires Hospital.


 


If you require a blood test you will need to contact the hospital to make an appointment on these numbers:


 


01604 690027


01604 690035


 


Three Shires will offer appointments Monday to Friday during the following times:


 


Monday -Friday 9am - 12:30pm and  13:30pm - 17:00pm


 


If you are a patient of our Maternity Unit they will make arrangements for you to have your bloods taken and you do not need to attend the Three Shires.


 


If your child requires a blood test the Blood Taking Unit t NGH will be open on Mondays from 10am-11am for paediatric patients only.


                                          


NHS Volunteer Responders 


https://www.goodsamapp.org/NHS


Latest News

URGENT CARE PHONE LINE 

When should you use NHS 111

People should use the NHS 111 service if they need help or advice urgently but it’s not a life-threatening situation. You should call 111 if:

  • it’s not a 999 emergency
  • you don’t think it can wait for an appointment with your GP, or
  • you don’t know who to call for medical help

For less urgent health needs, you should still contact your GP or dentist in the usual way. For immediate, life-threatening emergencies, patients should dial 999.

How the NHS 111 service works

NHS 111 is a telephone based triage service where highly trained and experienced call handlers, in conjunction with clinicians, will assess each call and direct it to the most appropriate healthcare service for the patient's needs.

EARLY MORNING TELEPHONE CONSULTATION PROCESS

We now run a process of telephone consultation for all patients who call to make urgent appointments in the first 1.5 hours of each day. Patients will be called back by a Doctor or Nurse to assess the patients needs, which may include being given an appointment on the day, otherwise the matter can be dealt with over the phone. This change is in response to patient feedback about the telephone access and appointment availability. We will review this change taking account of patient feedback.

Coronavirus (COVID-19)https://www.nhs.uk/conditions/coronavirus-covid-19/

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Contact Spring 2020

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