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NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Do not go to a GP surgery, pharmacy or hospital.  Go to

 or ring 111 if you need to speak to someone.

NGH NHS Trust opening times for Blood taking unit and Paediatrics


From Tuesday the 31st of March there are changes to the Blood Taking Unit at NGH. In order to keep patients safe at this time we are redirecting parts of this service to The Three Shires Hospital.


If you require a blood test you will need to contact the hospital to make an appointment on these numbers:


01604 690027

01604 690035


Three Shires will offer appointments Monday to Friday during the following times:


Monday -Friday 9am - 12:30pm and  13:30pm - 17:00pm


If you are a patient of our Maternity Unit they will make arrangements for you to have your bloods taken and you do not need to attend the Three Shires.


If your child requires a blood test the Blood Taking Unit t NGH will be open on Mondays from 10am-11am for paediatric patients only.


NHS Volunteer Responders

The KERS PPG was set up in 1991 as a groundbreaking innovation to:


·          Support the Doctors, Practice Nurses and staff


·          To highlight patients priorities and issues to the Practice Team


·          To discuss proposed changes to the way the Practice operates


·          To review issues raised by the Patient Surveys, which are carried out nationally and within the Practice, to ensure continuous improvement


·          To provide for the exchange of information and ideas between Patients and the Practice Team


·          To arrange “Meet The Doctor” sessions focusing on specific health issues


In 2006 we were awarded “PPG of the Year” by the Royal College of General Practitioners, and a member of the PPG has addressed meetings at the Royal College of General Practitioners Conferences twice in the last four years and we remain, therefore, in the forefront of National PPGs.



The PPG is run by a small management committee elected from patients of KERS.  Meetings are normally held on the first Monday of each month and last approximately one hour.  We would welcome enquiries from interested patients who would like to join us. 


If you are not able to attend meetings in person, you may be interested in becoming an e-member and receive information, minutes etc. for comment by email.  Please contact our Chair Muriel James at


Since the early 1990’s “Contact” the PPG newsletter has been produced a minimum of four times a year.  It is available in the surgery waiting areas and can be posted free to all housebound patients.  You can see the latest issue of Contact by clicking on the Practice Newsletter tab on the left of this page.


The PPG has a history of providing informative leaflets for Patients and arranging short seminars which are designed to help Patients increase their knowledge of health matters.  To this end we have run a series of very successful “Focus on Health” events in recent years, such as  “Waist Management”,“COPD and Arthritis, Dementia, Diabetes, Stroke and Cancer.











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