Your doctor will inform you if your medication can be obtained through the repeat prescription process. Any requests to receptionists for items that are not detailed on your personal repeat medication list will not be issued without you speaking a Duty Nurse or doctor first.
Please note that we review the care of all our patients who receive their medication by repeat prescription at least annually. This is not only good clinical practice but is a requirement under our contract with the NHS. As routine we set that date for annual review to the month of your birthday to make it easier to remember!
1. Order on-line with the practice
You are now able to order your repeat medication on-line, direct to the practice over an encrypted, secure link. There is still a need to allow a week for ordering your prescription and for it to be ready to collect from your chosen pharmacy. For collection from the surgery please allow maximum of 48 hours before you collect the prescription. Please ask at Reception for details about this service and for registration.
Click Here to order your repeat prescription online
The layout of the screens for ordering prescriptions via the online system have changed.
Please note these instructions:
Login as normal to the home page
Click "Medication" (medication options are displayed)
Click "Medication" (NOT "Prescription Requests")
Tick boxes of all medications required
Click "Request Medication" (a summary screen is shown)
Click "Request Medication" again.
Your order is complete.
2. Order by fax, email or place within the box between the entrance doors
Use the paper re-order slip printed on the right hand side of your repeat prescription. Just tick the items you need and either post or fax (01604 603227) it to the surgery or put it in the box at our entrance. (If you enclose an s.a.e. the prescription will be posted to you). E-mail your requests to firstname.lastname@example.org
Please note that we do not accept repeat prescription requests when speaking to a Receptionist. This is open to error and considered to be a high clinical risk. Please allow up to 48 hours before collecting your prescription.
There will be a Review Date printed at the bottom of the re-order slip. Our staff are not authorised to issue repeat medication once that date has passed, so as it approaches please make an appointment for review. If you are housebound, then please ask the receptionist to arrange for your doctor or District Nurse to visit you for this review consultation.