OLEA - Online Enhanced Services

We are pleased to announce the launch of a new local Online consultation service, OLEA – OnLine Enhanced Access.

OLEA will be managed in-house by the Northampton GP Enhanced Access Service, which you may have accessed in the past. You can make bookings via your GP practice reception team.

This service will replace LIVI, which will no longer be available as a free service. Instead, OLEA will be managed by your trusted local GPs, who are familiar with local healthcare pathways, prescribing guidelines, and referrals. This change will allow us to be more efficient when dealing with your needs and greater control over appointment availability.

How will this benefit you?

• Additional video or telephone consultations
• Available healthcare when you need it.
• Greater visibility of available appointments, allowing us to plan and allocate them to better suit your needs.
• GPs with local knowledge of healthcare pathways, referrals, and prescribing guidelines, working to support you.

The OLEA service is set to launch on the 1st May 2025, this will be online /video and it is planned that the patient will receive a call between 9:30am and 1:00pm on the same day.   Once the service has been launched The Northampton GP Enhanced Service will welcome feedback and encourage you to share your suggestions with us, so we can continue to improve this service and better meet the needs of the population in Northampton.   This can be done via the Practice.

Thank you for your continued trust and support.

Kind Regards,

King Edward Road Surgery