Important Information - During Covid-19
Prescriptions can be ordered by placing your requests in the box in the foyer of the surgery, by emailing email@example.com, or via systmonline.
All prescriptions will be sent to nominated pharmacies electronically.
If you would like to order repeat prescriptions online but aren't yet registered, please click here.
Your doctor will inform you if your medication can be obtained through the repeat prescription process. Any requests to receptionists for items that are not detailed on your personal repeat medication list will not be issued without you speaking a duty nurse or doctor first.
Order on-line with the Practice
You are now able to order your repeat medication on-line, direct to the practice over an encrypted, secure link. There is still a need to allow a week for ordering your prescription and for it to be ready to collect from your chosen pharmacy. For collection from the surgery please allow maximum of 48 hours before you collect the prescription. Please ask at reception for details about this service and for registration. If you are already registered click here to access the system.
Order by email or place within the box between the entrance doors
Use the paper re-order slip printed on the right hand side of your repeat prescription. Just tick the items you need and either post it to the surgery or put it in the box at our entrance. (If you enclose an s.a.e. the prescription will be posted to you). E-mail your requests to firstname.lastname@example.org
Please note that we do not accept repeat prescription requests when speaking to a receptionist. This is open to error and considered to be a high clinical risk.
Please allow up to 48 hours before collecting your prescription.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For more information please click here
Please note that we review the care of all our patients who receive their medication by repeat prescription at least annually. This is not only good clinical practice but is a requirement under our contract with the NHS. As routine we set that date for annual review to the month of your birthday to make it easier to remember and the review date printed at the bottom of the re-order slip.
Our staff are not authorised to issue repeat medication once that date has passed, so as it approaches please make an appointment for review. If you are housebound, then please ask the receptionist to arrange for your doctor or District Nurse to visit you for this review consultation.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35
- 12-month prepayment certificate (PPC): £108.10
- 3-month PPC: £30.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.